TurboTax vs TaxSlayer

In-depth comparison, December 2018

TurboTax vs TaxSlayer: Tax Filing Comparison

TurboTax vs. TaxSlayer: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
  • No significant advantages
CONS
TurboTax vs. TaxSlayer: Comparison Summary
Advantage
TurboTax
Criteria
TaxSlayer
Advantage
3.4
Overall Score
Overall Score
3.2
Overall Score
3.0 stars – See brand >
Brand Popularity
3.0 stars – See brand >
Advantage
TurboTax
Shipping & Returns Policies
TaxSlayer
Advantage
Yes
Returns & Exchanges Policies
Yes
Yes
International Shipping Policies
Unlikley
Advantage
TurboTax
Payment Options
TaxSlayer
Advantage
Unlikley
Apple Pay Support
Paypal Support
Unlikley
Unlikley
Google Pay Support
Unlikley
Debit & Prepaid Card Support
Unlikley
Advantage
TurboTax
Discount Policies
TaxSlayer
Advantage
Unlikley
Price Matching Policies
Yes
Unlikley
Official Coupons Support
Unlikley
Unlikley
Availability of Sales and Promotions
Unlikley
Yes
Student Discount Policies
Unlikley
Yes
Military Discount Policies
Yes
Unlikley
Senior Discount Policies
Unlikley
Yes
Birthday Discount Policies
Unlikley
Unlikley
Competitor Coupon Policies
Unlikley
Unlikley
Coupon Stacking Policies
Unlikley
Promo Code Support
Unlikley
Cyber Monday Page
Unlikley
Advantage
TurboTax
Customer Service Features
TaxSlayer
Advantage
Unlikley
Loyalty Programs
Unlikley
Yes
Money-back Guarantee Policy
Social Media Presence
Yes
Pricing Information
Unlikley
Unlikley
Customer Service
Unlikley
Yes
Contact Information Availability
Yes
Advantage
TurboTax
Financing Options
TaxSlayer
Advantage
Unlikley
Affirm Financing Support
Unlikley
Unlikley
Afterpay Financing Support
Unlikley
Advantage
TurboTax
Website Features
TaxSlayer
Advantage
Yes
Website Security & Privacy Policies
Yes
Advantage
TurboTax
Marketing Programs
TaxSlayer
Advantage
Yes
Affiliate Programs
Yes

TurboTax vs. TaxSlayer: Comparison Details

Best Website Security & Privacy Policies – Tie
Yes

Yes, TurboTax is a safe and legitimate service. Find more information about TurboTax on their page here.

You can also visit their homepage for more.

Last reviewed March 27, 2018. Read 1 website security & privacy review.

Yes

Yes, TaxSlayer is a secure website, and they spell out a valid user privacy policy. You can see more about it at their privacy policy page here.

Or you can visit their homepage for more information on their website security and privacy policies.

Last reviewed November 28, 2018. Read all 2 website security & privacy reviews.

Best Money-back Guarantee Policy – Winner: TurboTax
Yes

Yes, TurboTax has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about TurboTax.

Last reviewed March 27, 2018. Read 1 money-back guarantee review.

No

No, unfortunately TaxSlayer doesn't offer a money-back guarantee. You can find information about it here.

You can also visit their homepage to learn more about TaxSlayer and their other policies.

Last reviewed October 4, 2018. Read all 2 money-back guarantee reviews.

Best Pricing Information – Winner: TurboTax
Yes

Yes, TurboTax offers a price chart here. You can see TurboTax's pricing information on their site, they do offer price transparency.

Hope you find the information you need about TurboTax's cost and pricing. You can also check out TurboTax's homepage for more information on pricing and packages.

Last reviewed September 26, 2018. Read all 2 price transparency reviews.

Unlikley

It does not appear that TaxSlayer currently offers a pricing chart on their website. You might check their FAQ page for any updates on pricing and cost.

Also, we recommend just checking TaxSlayer's homepage for additional information on pricing and packages.

Last reviewed November 27, 2018. Read all 2 price transparency reviews.

Best Returns & Exchanges Policies – Tie
Yes

Yes, TurboTax does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out TurboTax's homepage for additional pages with information on returns and exchanges.

Last reviewed May 2, 2018. Read all 2 free returns & exchanges reviews.

Yes

Yes, TaxSlayer does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Last reviewed November 29, 2018. Read all 2 free returns & exchanges reviews.

Best Price Matching Policies – Winner: TaxSlayer
Unlikley

It does not look like TurboTax offers price matching. You can check TurboTax's customer service page here to see if they have posted any information about price matching.

Alternatively, you can check TurboTax's homepage to check for information regarding price matching.

Last reviewed March 27, 2018. Read 1 price matching review.

Yes

Yes, TaxSlayer does price match. You can find out more about their price matching policies on their price matching policy page.

Hope you are able to receive a price match on your purchase at TaxSlayer!

Last reviewed November 29, 2018. Read all 2 price matching reviews.

Best Official Coupons Support – Tie
Unlikley

Based on our search, we were not able to find an official coupons page for TurboTax.

You can check TurboTax's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check TurboTax's homepage to check for information regarding discounts going forward.

Last reviewed September 26, 2018. Read all 2 official coupons page reviews.

Unlikley

Based on our search, we were not able to find an official coupons page for TaxSlayer.

You can check TaxSlayer's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check TaxSlayer's homepage to check for information regarding discounts going forward.

Last reviewed October 15, 2018. Read all 2 official coupons page reviews.

Best Availability of Sales and Promotions – Tie
Does TurboTax offer sales?
Unlikley

We were not able to confirm if TurboTax offers a sale page.

You can stay on top of any new developing special offers or coupons by visiting their homepage and signing up for their emails here.

Last reviewed September 26, 2018. Read all 2 sales reviews.

Does TaxSlayer offer sales?
Unlikley

We were not able to confirm if TaxSlayer offers a sale page.

You can stay on top of any new developing special offers or coupons by visiting their homepage and signing up for their emails here.

Last reviewed November 27, 2018. Read all 2 sales reviews.

Best Student Discount Policies – Winner: TurboTax
Yes

Yes, TurboTax does offer discounts to students!

You must be an active student and may need to provide a student ID to quality for your TurboTax student discount.

They have a page with information on their student discounts here.

It might also be helpful to check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed September 20, 2018. Read all 2 student discounts reviews.

Unlikley

It does not appear that TaxSlayer offers a specific student discount. You can check this page for more information about TaxSlayer's student discounts and offers.

You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed September 20, 2018. Read all 2 student discounts reviews.

Best Military Discount Policies – Tie
Yes

Yes, TurboTax currently offers discounts and special offers to veterans and military families. They have a page with information on their veteran discounts here.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed August 16, 2018. Read 1 military discounts review.

Yes

Yes, TaxSlayer does give discounts and special deals for veterans and military families. You will find more information on their veteran discounts here.

You can always check out their homepage to stay on top of the latest discounts offered to military families.

Last reviewed July 29, 2018. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Unlikley

Based on our research, it appears unlikely that TurboTax offers any special discounts for seniors. Check this page for more information about TurboTax's senior discounts and offers.

Last reviewed May 17, 2018. Read all 2 senior discounts reviews.

Unlikley

We could not find any special discounts for senior citizens offered by TaxSlayer. Be sure to check this page for more information about TaxSlayer's senior discounts and offers.

Last reviewed September 11, 2018. Read all 2 senior discounts reviews.

Best Birthday Discount Policies – Winner: TurboTax
Yes

Yes, TurboTax does offer special freebies and discounts for your birthday. To make sure you get the discount, please visit their birthday discounts page here.

I would also check out their homepage to see if they've posted any additional discounts.

If you subscribe to their email newsletter you will not miss an offer otherwise not available on their website through their email newsletter.

Last reviewed September 26, 2018. Read all 2 birthday discounts reviews.

Unlikley

It does not look like TaxSlayer provides a specific discount on your birthday. You can always check this page for more information about TaxSlayer's birthday discounts and offers.

It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the year.

Last reviewed November 27, 2018. Read all 2 birthday discounts reviews.

Best International Shipping Policies – Winner: TurboTax
Yes

Yes TurboTax does ship internationally.

Make sure your country is eligible for international shipping by checking out TurboTax's shipping policies page.

Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for international shipping, confirm on their website by looking on their shipping policies page to keep up to date on the latest.

Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on TurboTax's homepage here.

Last reviewed September 26, 2018. Read all 2 international shipping reviews.

Unlikley

We could not find any indication from TaxSlayer that they offer international shipping options. You can find information about TaxSlayer's international shipping policies here.

Visit their homepage to see if they have additional information posted about their international shipping policies. They may occasionally post free shipping coupons and deals there too: link.

Last reviewed November 27, 2018. Read all 2 international shipping reviews.

Best Loyalty Programs – Tie
Unlikley

It's not clear whether TurboTax offers a customer loyalty or rewards program. It might be best to visit their site to get the latest, up-to-date info on their customer benefits, here.

You can always try TurboTax's homepage as well to see if they have additional information posted about any current customer rewards initiatives. They may occasionally post coupon codes and deals there, too: link.

Last reviewed November 1, 2018. Read all 2 loyalty programs reviews.

Unlikley

It's not clear whether TaxSlayer offers a customer loyalty or rewards program. It might be best to visit their site to get the latest, up-to-date info on their customer benefits, here.

You can always try TaxSlayer's homepage as well to see if they have additional information posted about any current customer rewards initiatives. They may occasionally post coupon codes and deals there, too: link.

Last reviewed November 27, 2018. Read all 2 loyalty programs reviews.

Best Affiliate Programs – Tie
Yes

Yes, TurboTax does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the TurboTax website. We researched the popular affiliate networks, and here's what we found about where you can join TurboTax's affiliate program:

Skimlinks: YesApplyViglink: YesApplyShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): YesApplyRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check TurboTax's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Yes, TaxSlayer does do affiliate marketing, so you can earn commissions by referring new customers to TaxSlayer. Based on our research, here's how they participate in the major affiliate networks:

Skimlinks: UnlikelyCheck statusViglink: UnlikelyCheck statusShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: Yes (may not be active, last active in July 2018) — Check statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): YesApplyPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check TaxSlayer's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Best Apple Pay Support – Tie
Does TurboTax accept Apple Pay?
Unlikley

Based on our latest scan, we were not able to find any indication that TurboTax currently accepts Apple Pay for payment. You may be able to find information about TurboTax's Apple Pay policies here.

You can also look on their homepage for additional information on payment methods.

If you find any more updated information about TurboTax's Apple Pay policies, we'd love if you shared it here on Knoji. Many shoppers ask this question so you'll be helping other people out.

Last reviewed May 2, 2018. Read all 2 Apple Pay reviews.

Does TaxSlayer accept Apple Pay?
Not rated yet.
Best Competitor Coupon Policies – Tie
Unlikley

You can check TurboTax's customer service page here to see if they have posted any information about competitor coupons.

Last reviewed September 26, 2018. Read all 2 competitor coupons reviews.

Unlikley

You can check TaxSlayer's customer service page here to see if they have posted any information about competitor coupons.

Last reviewed October 14, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikley

It's not clear whether TurboTax allows coupon stacking. Please check out this page to see if TurboTax currently allows you to stack coupons.

TurboTax does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.

Last reviewed September 26, 2018. Read all 2 coupon stacking reviews.

Unlikley

It's not clear whether TaxSlayer allows coupon stacking. Please check out this page to see if TaxSlayer currently allows you to stack coupons.

TaxSlayer does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.

Last reviewed October 15, 2018. Read all 2 coupon stacking reviews.

Best Paypal Support – Tie
Does TurboTax accept PayPal?
No

Unfortunately, TurboTax does not currently accept PayPal for payment. Please see this page for more information on TurboTax's PayPal and other payment policies.

Also, you can check TurboTax's homepage for any updates to their PayPal payment policies.

Last reviewed April 12, 2018. Read all 2 PayPal reviews.

Does TaxSlayer accept PayPal?
Unlikley

We couldn't find a definitive answer to whether TaxSlayer accepts PayPal on their website. You can check out this page for any updated information on their PayPal policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed June 12, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does TurboTax accept Google Pay?
Unlikley

Based on our research, we could not find any indication that TurboTax accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed May 2, 2018. Read all 2 Google Pay reviews.

Does TaxSlayer accept Google Pay?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Unlikley

It's unclear whether TurboTax currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info.

We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check TurboTax's homepage for any updated answers regarding their debit and prepaid gift card support.

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Unlikley

It's unclear whether TaxSlayer currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info.

We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check TaxSlayer's homepage for any updated answers regarding their debit and prepaid gift card support.

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Tie
Does TurboTax offer promo codes?
No

TurboTax does not appear to offer promo codes to their customers. When looked into their history, and TurboTax has not offered any discount codes in 2018 or 2017. However, you can find a complete list of current TurboTax deals and promotions on this page, even if they are not offering codes specifically.

If you do have a discount code for TurboTax and you're looking to promote it, we recommend using this website.

Since TurboTax has no active promo codes right now, you can also check Dealspotr for additional types of TurboTax discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional promo codes listed on the TurboTax website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

No

TaxSlayer does not appear to offer promo codes to their customers. When looked into their history, and TaxSlayer has not offered any discount codes in 2018 or 2017. However, you can find a complete list of current TaxSlayer deals and promotions on this page, even if they are not offering codes specifically.

If you do have a discount code for TaxSlayer and you're looking to promote it, we recommend using this website.

Since TaxSlayer has no active promo codes right now, you can also check Dealspotr for additional types of TaxSlayer discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional promo codes listed on the TaxSlayer website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Customer Service – Tie
Unlikley

Better Business Bureau (BBB)

TurboTax has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on TurboTax to grade them, and they've assigned them a positive score. Most likely, TurboTax has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see TurboTax's BBB rating and scorecard here.

Glassdoor

TurboTax has positive feedback and reviews on Glassdoor. Out of 3,545 ratings TurboTax has received a 4 star rating by employees and former employees. This indicates that TurboTax has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see TurboTax's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned TurboTax about average to slightly below average ratings on Trustpilot. Consumers have posted 11 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used TurboTax may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see TurboTax's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with TurboTax.

Generally, the feedback on TurboTax among Redditors has been negative. Most of the responses to this thread about TurboTax were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on TurboTax here.

Last reviewed July 28, 2018. Read all 2 customer reviews reviews.

Unlikley

Better Business Bureau (BBB)

TaxSlayer has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on TaxSlayer to grade them, and they've assigned them a positive score. Most likely, TaxSlayer has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see TaxSlayer's BBB rating and scorecard here.

Glassdoor

TaxSlayer has positive feedback and reviews on Glassdoor. Out of 44 ratings TaxSlayer has received a 5 star rating by employees and former employees. This indicates that TaxSlayer has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see TaxSlayer's Glassdoor reviews here.

Trustpilot

Consumers on Trustpilot have generally given TaxSlayer positive ratings. Consumers have posted 2,358 ratings on Trustpilot and given them roughly 4 stars. Consumers appear to be generally happy with TaxSlayer's service and their Trustpilot reviews tend to reflect that.

You can see TaxSlayer's Trustpilot reviews here.

Last reviewed July 28, 2018. Read all 2 customer reviews reviews.

Best Affirm Financing Support – Tie
Unlikley

We looked, but could not find any info on if TurboTax accepts Affirm financing. You might be able to find information about TurboTax's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 26, 2018. Read all 2 Affirm financing reviews.

Unlikley

We looked, but could not find any info on if TaxSlayer accepts Affirm financing. You might be able to find information about TaxSlayer's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed July 10, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikley

It's not clear whether TurboTax accepts Afterpay financing as a payment option. You might be able to find information about TurboTax's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 26, 2018. Read all 2 Afterpay financing reviews.

Unlikley

We looked, but could not find any info on if TaxSlayer accepts Afterpay financing. You might be able to find information about TaxSlayer's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed November 28, 2018. Read all 2 Afterpay financing reviews.

Best Contact Information Availability – Tie
Yes

You can contact TurboTax via their customer service contact page.

You can also contact TurboTax through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileTwitter pageYouTube profile

Good luck finding TurboTax's contact information. If you find any additional information on how to contact TurboTax please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

Unfortunately, we were not yet able to locate a customer service contact page for TaxSlayer. Our team will research this again soon and will update this thread if we find any additional contact information. In the meantime, you can also visit their website to see if they've published any new contact information.

However, it is possible to contact TaxSlayer through their social media pages. Many social media sites offer a messaging or contact us button which you can use to send your message directly to the company. Many companies these days will respond relatively quickly to messages you send them via social media. Here are the social pages we found for TaxSlayer:

Facebook profileLinkedin company pageTwitter page

Good luck finding TaxSlayer's contact information. If you find any additional information on how to contact TaxSlayer please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikley

We were not able to find any specific teacher discounts offered by TurboTax. Check this page for the latest information about TurboTax's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed July 18, 2018. Read all 2 teacher discounts reviews.

Unlikley

It does not appear that TaxSlayer offers a specific teacher discount. You can check this page for more information about TaxSlayer's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 17, 2018. Read all 2 teacher discounts reviews.

Best Cyber Monday Page – Tie
Unlikley

We looked, but could not find any info on whether TurboTax has an official Cyber Monday page this year. You might want to check their customer service page for any updates.

Also, we recommend checking TurboTax's homepage for additional information.

Last reviewed November 22, 2018. Read all 2 Cyber Monday ad reviews.

Unlikley

We looked, but could not find any info on whether TaxSlayer has an official Cyber Monday page this year. You might want to check their customer service page for any updates.

Also, we recommend checking TaxSlayer's homepage for additional information.

Last reviewed November 26, 2018. Read all 2 Cyber Monday ad reviews.